We recently noticed that several people were getting to the eRelyx website by googling “eRelyx Review.” As a relatively new business, we don’t have formal reviews on Yelp, CitySearch, or Insider Pages. We hope to build up those third-party reviews soon! Customer service is extremely important to us! Everyone should feel comfortable calling (617-536-1900) or emailing us (contact@erelyx.com) with any questions.
In the meantime, here are some reviews from our customers. They can also be found on our About Us page.
Alli: “The eRelyx team helped me pick out a great Panerai watch for my husband – he loves it! The process was very easy and the team at eRelyx was friendly and responsive. I highly recommend them!”
Aydin: “Thanks again for all of your assistance throughout this process – you’ve been incredibly helpful and have saved us a lot of money!!!!”
Cindy: “I love my new Cartier Tank! It is in perfect condition, and eRelyx was incredibly easy to do business with. I highly recommend eRelyx.”
Elizabeth: “I had such a great experience purchasing my Cartier Tank watch through Greg. He was incredibly patient with me and answered all of my questions in a very low-pressure way. I absolutely love the watch and am so glad that I went through with the purchase! Greg really knows his stuff and I trusted him at every step of the way.”
Bob: “Excellent Customer Service and Attention to Detail, especially for a relatively inexpensive watch. I’ll be in the market for a pre-owned Rolex in the next few months, and I’ll definitely keep eRelyx in mind.”
Julia: “There isn’t much that Greg doesn’t know about watches. He understood exactly what I was looking for and helped guide me through each step of the purchase process. He even went out of his way to make sure that I received the watch by Christmas given a relatively tight turnaround time. I highly recommend making any purchase through eRelyx!”
Daniel: “I’m so happy I used eRelyx to purchase my watch. Carrie helped me through the entire process, answered all my questions and even hand delivered my watch to me. They not only got me a great price on my Omega but they had incredible customer service as well.”
Michael: “Greg not only knows watches, he knows service and has effectively transformed online watch shopping from a transaction to an experience, and I ended up with a great watch!”
John: “All about customer service and customer satisfaction. Greg went above and beyond to help me find the perfect IWC watch. I am absolutely amazed with Greg’s knowledge of watches and even more impressed with his sound advice and countless emails and phone calls to make sure I was happy with my purchase. In addition to the best-in-class service, eRelyx helped me get an incredible deal on my watch.”
Addison: “I love the watch. So much better than expected, and I had high expectations. I’m a [pre-owned] convert.”
Elizabeth: “Greg walked me through the entire process of purchasing a watch for my husband for our first wedding anniversary. From providing preliminary information about brands and watches in different price ranges, explaining the pros and cons of purchasing new or pre-owned, and sharing his personal opinions about various watch features, Greg’s quality customer service made an overwhelming process easy and fun! Greg jumped through hoops to get the watch to me in time for our anniversary trip. I could not possibly have picked out such a great watch without him, and my husband is thrilled with his gift! I can’t say enough good things about eRelyx’s customer service!”
Stephen: “I must say I am truly impressed. [eRelyx has] gone above and beyond any retailer I have ever done business with. I appreciate the extra effort, gifts and personal attention to detail!!!!”
Learn more about the eRelyx Team on the ‘About Us’ page.
